Privacy Policy
Last updated: January 2025
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely through Stripe)
- Order history and preferences
- Files and artwork you upload for printing
- Communications with our support team
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and requests
- Improve our products and services
- Send promotional communications (with your consent)
- Prevent fraud and ensure security
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in order fulfillment and shipping
- Payment processors (Stripe) for secure transactions
- Shipping carriers (FedEx, UPS) for delivery
- Law enforcement when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is processed through PCI-compliant systems.
Your Uploaded Files
Files you upload for printing are stored securely and used only to fulfill your order. We retain artwork files for 90 days after order completion to facilitate reprints. You may request deletion of your files at any time.
Cookies
We use cookies to:
- Keep you logged into your account
- Remember items in your shopping cart
- Understand how you use our website
- Improve your browsing experience
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Export your data in a portable format
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.